IT professionals will be expected to handle a growing list of functions with only average competency levels, according to a survey published by global consulting firm Protiviti.
IT executives are struggling to manage the wide variety of technology risk, regulatory compliance and performance challenges that now face them, found the 2013 IT Priorities Survey of nearly 200 CIOs, chief technology officers, chief security officers and IT vice-presidents and directors worldwide.
When asked to assess their competency in key areas of IT technical knowledge on a scale of one to five, respondents reported a 2.8 average rank for social media security, social media integration, mobile commerce security, mobile commerce integration and mobile commerce policy.
"The continued rapid global expansion of the smart phone and mobile applications marketplace reflects the strong demand from business leaders and consumers for access to information anytime and anywhere, which presents exciting opportunities for delivering value. However, it also creates greater technology risk potential," said Kurt Underwood, managing director at Protiviti and leader of the firm¡®s global IT consulting unit.
"The result is significant pressure on IT departments and business leaders as they are asked to deliver more mobile technologyenabled services. This pressure forces them to take on considerably more risk than they¡®re prepared for especially in terms of policy, integration, data management, security and data privacy related to mobile commerce and social media proliferation and innovation."