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eCommerce
 
 
Aims
The aims of this syllabus are to enable candidates to develop:
 
 A broad understanding of the potential of eCommerce
 The ability to apply this understanding to real-life websites
 The ability to illustrate their understanding through the use of real-life or created examples of eCommerce
 
Assessment Objectives
The examination will assess the candidate’s ability to:
 
  Demonstrate basic knowledge and understanding of the facts, terms, principles, definitions and concepts of eCommerce
  Apply the above knowledge and understanding to real-life Internet scenarios
  Illustrate their understanding with real-life and/or created Internet examples
 
Target Audience and Candidate Progression
This qualification is intended for those who wish to develop an understanding of the role of eCommerce in the modern business environment. Candidates should already have acquired an understanding of the Internet and website design to a level equivalent to LCCI IQ Certificate in Using the Internet Level 1 and should also be familiar with:
  Using personal computers, operating systems, desktop applications and web browsers
  New developments in technology that affect the business world
 
Level of English Required
Candidates should have a standard of business English equivalent to LCCI IQ English for Business Level 2. However, their knowledge of specialist Information Technology terminology should be equivalent to Level 3 in terms of vocabulary.
 
Structure of the Qualification
The level 2 Certificate in eCommerce is a single unit qualification that consists of the range of topics detailed below
  
Syllabus Topics
1. Background to eCommerce
    1.1 Definition of eCommerce
    1.2 Website Design in eCommerce
    1.3 Components of eCommerce
    1.4 Benefits of eCommerce
    1.5 Business Drivers
    1.6 Metcalfe’s Law
2. Definitions and Development of the Internet
    2.1 The Internet
    2.2 Domain Names
    2.3Internet Ownership
    2.4 Growth Trends
3. eCommerce Business Models
    3.1 Adoption Cycle
    3.2 Informational Sites
    3.3 Transactional Sites
    3.4 Interactive Sites
    3.5 Long Term Benefits
4. Market Dynamics
    4.1 Commoditisation
    4.2 Mass Customisation
    4.3 Disintermediation
    4.4 Reintermediation
    4.5 Customer Loyalty
    4.6 Hosting Solutions
5. eCommerce Finance
    5.1 Transactions
    5.2 Payment Systems
    5.3 Electronic Payments
    5.4 Taxation
6. eCommerce Security
    6.1 Security Requirements
    6.2 Encryption
    6.3 Digital Certificates
    6.4 Internet Security
7. eCommerce and the Law
    7.1 Law of Contract
    7.2 Pertinent Legislation
    7.3 Domain Names
    7.4 Copyright
    7.5 Email Integrity
 

 Level 3 Certificate in eCommerce
Aims
The aims of this syllabus are to enable candidates to develop:
A broad strategic understanding of the present and future potential of eCommerce
The ability to apply this understanding to real-life eCommerce projects
The ability to illustrate their understanding through the use of real experiences, or created examples, of eCommerce projects  
Assessment Objectives
The examination will assess the candidate’s ability to:
Demonstrate broad knowledge and understanding of the planning and implementation requirements for an eCommerce strategy
Apply the above knowledge and understanding to real-life eCommerce project scenarios
Illustrate their understanding with real and/or created eCommerce project examples
 
Target Audience and Candidate Progression
This qualification is intended for those who wish to develop a strategic understanding of the role of eCommerce in the modern business environment. Candidates should already have acquired an understanding of the fundamentals of the Internet and website design equivalent to LCCI IQ Certificate in eCommerce Level 2 and should also be familiar with:
Using personal computers, operating systems, desktop applications and web browsers
New developments in technology, that affect the business world
The operations and functions of a commercially driven organisation
 
Level of English Required
Candidates should have a standard of business English equivalent to LCCI IQ English for Business Level 2. However, their knowledge of specialist Information Technology terminology should be equivalent to Level 3 in terms of vocabulary.
 
Syllabus Topics
1. eCommerce Overview
    1.1 Definition of eCommerce
    1.2 Benefits of eCommerce
    1.3 Transactions on the Internet
    1.4 Electronic Payments
    1.5 eCommerce Security
2. The eCommerce Website
    2.1 Websites
    2.2 In house or ISP
    2.3 Front of House Issues
    2.4 Back Office Needs
3. Business Processes
    3.1 Re-engineering Framework
    3.2 Mapping Processes
    3.3 Redesigning Processes
    3.4 Implementing Redesign
4. Managing Change
    4.1 Incremental Change
    4.2 Phase Change
    4.3 Radical Change
    4.4 Risk Management
5. eCommerce & Personnel
    5.1 People’s Fears
    5.2 The Implementation Team
    5.3 New Roles and Role Change
    5.4 Re-focussing The Team
6. Return on Investment (ROI) in eCommerce
    6.1 Introduction
    6.2 Site Metrics
    6.3 Marketing Strategies

Unified examination schedule, unified examination paper, unified scoring, unified certificate issuance.
International examination: April, June and November(Register two months ahead of the date of examination)
Months to enter for the examination: February, April, and September(10th of each month is the deadline)
                             Necessary Materials: Copy of your ID card, Two bareheaded recent photos,
                             Contact: Atherine Lu  029-89198073  029-89198074  029-89198075
 
 
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